American Jewish World Service (AJWS) is seeking an energetic, motivated and detail-oriented individual with an interest in technology to support the growing online component of our work. The Online Communications Associate will be an integral member of the communications department and will work closely as part of a team of three responsible for the online component of AJWS' work. The Online Communications Associate will provide support to all departments, particularly Development and Advocacy, to help advance the overall mission of AJWS.

• Create e-mail messages and campaigns, including action alerts, event promotion, fundraising and other e-mails
• Design new message templates, layouts and graphics for use in mass e-mailings
• Manage the day-to-day online communications calendar
• Edit e-mail and Web site content as necessary
• Respond to online inquiries and troubleshoot related issues
• Ensure information in online database is accurate and continuously updated
• Produce periodic reports on donation metrics and weekly online fundraising reports
• Create periodic reports to monitor e-mail messaging and list activity
• Help manage organizational social networking presence
• Manage a variety of other department projects as needed

• At least one year of experience in an online or communications-related field, with a strong interest in technology and online communications
• Knowledge of HTML and Adobe Photoshop required
• Experience with Convio and/or GetActive CRM or other similar platforms a plus
• Mass e-mail production and e-mail list management experience preferred
• Detail-oriented and well-organized, able to manage multiple complex tasks
• Excellent oral and written communication skills
• Motivated self-starter capable of working independently and within a team environment
• Thorough knowledge of Microsoft Office suite, specifically Excel and Access
• Bachelor's degree

Please email a resume and thoughtful cover letter, outlining how your skills and experience meet the qualifications of the position and stating how you heard about this opportunity to Hadassah Max at opportunities@ajws.org, subject line "Online Communications Associate."  Applications will be reviewed on a rolling basis.